Privacy Policy

We collect what is needed to sign you in, show you finalized bookings, keep your credit balance and notify you about changes. Nothing more.

We do not sell your information, we do not use it for advertising, and this app contains no advertising or tracking software.

Your mobile number, so we can verify it and sign you in.

Your name and company name, which you enter when setting up your account.

Your credit balance and the history of credits added, spent and returned.

Which bookings you purchase.

If you allow notifications, a push token for the app on that device, plus the device model and app version so we can tell your devices apart and help you if something fails.

We do not collect your location, contacts, photos, files or the contents of your phone.

We do not use analytics or advertising software, and we do not build a profile of you.

To verify your number and keep you signed in.

To show you the bookings available to you, take payment in credits when you purchase one, and keep your credit history accurate.

To send notifications about a new finalized booking, credits added to your account, and a booking that has been refunded.

To answer you when you contact support, and to investigate misuse.

Notifications are optional. The app asks once, and you can change your mind at any time in your phone settings.

A notification says only what is needed to decide whether to open the app — a booking reference, its route, date and credit cost, or a change to your balance. Customer names and contact details are never sent in a notification.

If you turn notifications off, the token for that device is removed the next time we try to reach it.

A customer's phone number and email are hidden until you purchase their booking. Once unlocked, they are yours to use for that booking only.

You must not share, resell or publish them, or use them for marketing. Handling that data properly is your responsibility as well as ours.

Notification delivery uses the Expo push service, which passes messages to Google's Firebase Cloud Messaging on Android and to Apple on iOS. They receive the notification text and the device token, and nothing else.

Our hosting and database providers store the data on our behalf under contract.

We may disclose information if the law requires it, or to protect our rights, our partners or a customer from harm.

We never sell your information and we do not share it with advertisers.

Your sign-in token is held in your device's secure storage. Traffic between the app and our servers is encrypted.

No system is perfect. If a breach affects you we will tell you and say what we are doing about it.

Your account details are kept while your account is open.

Credit and booking records are kept after that where we need them for accounting, tax or dispute purposes.

A device's notification token is deleted when you sign out on that device, when you remove the app, or when the push service tells us it no longer works.

Turn notifications off in your phone settings at any time.

Sign out to remove that device's notification token.

Ask us for a copy of your data, ask us to correct it, or ask us to close your account and delete it. You can reach us by email at info@goodrichshiftingpartner.com. In the app, the support button in the app bar also offers WhatsApp and a phone call.

This is a business app and is not directed at anyone under 18. We do not knowingly collect information from children.

If this policy changes we will make the updated version available in the app and on this page, and change the date shown on it.

You can reach us by email at info@goodrichshiftingpartner.com. In the app, the support button in the app bar also offers WhatsApp and a phone call.