Terms of Service

Shifting Partner is a tool for shifting and moving businesses that work with GoodRich. It is not a consumer app and is not intended for customers arranging their own move.

GoodRich discusses and finalizes a shifting requirement with the customer first. Finalized bookings are then published in this app for partners to purchase.

By creating an account you confirm that you are at least 18 years old and that you are authorised to act for the business you register.

You sign in with your mobile number and a one-time code sent to it. Keep access to that number secure — anyone who can receive the code can reach your account.

Give accurate business details and keep them current. One account per business.

You are responsible for everything done through your account.

Credits are the app's internal unit for purchasing a finalized booking. They are allocated to your account by GoodRich.

Credits cannot be bought inside this app. There are no payments, subscriptions or in-app purchases here.

Credits have no monetary value, are not a deposit, and are not transferable between accounts. GoodRich may return credits to your balance — for example if a purchased booking does not go ahead — and any such return appears in your credit history.

Purchasing a finalized booking spends credits from your balance and unlocks the customer's contact details so you can take the job forward. The cost is shown before you confirm.

A purchase does not create a contract between you and the customer. Agreeing the work, pricing, timing and any paperwork with them is yours to do.

GoodRich publishes what the customer told it. It does not guarantee that a customer will proceed, respond, or accept your quote.

Contact details unlocked by a purchase are given to you for that booking only.

Do not share, resell, publish or add them to a marketing list, and do not contact the customer about anything other than that booking. This is the term we enforce most strictly.

Serve customers professionally and lawfully, and hold whatever licences and insurance your work requires.

Do not misuse the app: no attempts to access other accounts or our systems, no automated scraping, and no interfering with how the app works.

GoodRich may suspend or close an account that breaches these terms, and will normally tell you why. A suspended account can sign in but cannot purchase.

You can stop using the app at any time and ask us to close your account. You can reach us by email at info@goodrichshiftingpartner.com. In the app, the support button in the app bar also offers WhatsApp and a phone call.

We aim to keep the app available but cannot promise it will be uninterrupted, and we may change or withdraw features.

If we change these terms we will make the updated version available in the app and on this page. Continuing to use the app after a change means you accept it.

The app is provided as it is. To the extent the law allows, we are not liable for business losses such as lost profit or lost opportunity arising from bookings you purchase or from work you agree with a customer.

Nothing here limits any liability that cannot be limited by law.

These terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute.

You can reach us by email at info@goodrichshiftingpartner.com. In the app, the support button in the app bar also offers WhatsApp and a phone call.